Privacy Policy

Derma Regen Clinic is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Australia) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services or interact with our clinic.

We may collect personal information that is necessary for providing our services, including but not limited to:

• Full name
• Phone number
• Email address
• Appointment details
• Relevant health, skin, or scalp information required for treatment and consultation

Personal information may be collected when you:

• Contact us by phone, message, or social media
• Book an appointment
• Attend a consultation or treatment
• Communicate with us through our website or online platforms

Your personal information is collected and used for the following purposes:

• Providing consultations and treatments
• Creating personalised treatment plans
• Managing bookings and appointments
• Communicating with you regarding enquiries, services, or updates
• Maintaining client records for safety and service quality

We only collect information that is reasonably necessary for our services.

We respect the confidentiality of your information. Your personal information will not be sold or shared with third parties, except where:

• You have provided consent
• Disclosure is required by law
• It is necessary to protect the health or safety of a client or practitioner

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Client information is stored securely and accessed only by authorised personnel.

You have the right to request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated.

If you visit our website, certain non-identifiable information (such as browser type or website usage data) may be collected to help improve website performance and user experience.

Derma Regen Clinic may update this Privacy Policy from time to time. Any changes will be published on our website.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Derma Regen Clinic
Phone: 0400 590 355
Instagram: @derma_regen_clinic